Contact and support
Need help with Nour FPN?
Use the appropriate channel for your request and always protect your personal information.
Bot problem
Open the WhatsApp bot and choose “Report a problem”. Describe the affected feature and what happened.
Support email
For a general request, correction or data question, email contact@n9raw.com.
Useful details
You may include the affected service, language, approximate date and a screenshot after hiding sensitive information.
Never send
Never send a password, WhatsApp code, token, CIN copy or information belonging to another student.
Nour FPN is an independent service. For an urgent administrative decision, also use official FPN channels.